Handpresso is mobilized to dispatch your parcel as quickly as possible with a restricted team and a rigorous sanitary system.
With the latest government measures to limit the spread of Covid-19, we have noticed some disruptions among transporters. As many pick up points have already been closed, we will only ship your orders to your home without a signature.
You should also know that the French Postal Service no longer provides service on Mondays and Tuesdays.
Thus, all standard delivery Colilssimo orders received from Friday 10am to Wednesday 10am will be picked up by the Post Office only on Wednesdays.
As of today, DHL works normally for your urgent orders. So do not hesitate to select this mode of transport if you want a fast delivery. All orders received before 10am Monday to Friday leave the same day.
However, it is possible that your order may be a little bit delayed, rest assured we do everything possible to ensure that it reaches you as quickly as possible!
Take care of yourself and STAY HOME
Deliveries to Mainland France, Italy, Continental Spain and Germany are free from 100€ via standard French Post (Colissimo)
In all other cases, we advise you to make a simulation on our site to know the exact delivery cost.
Shipping costs include preparation and packing as well as shipping.
On our website, we offer to deliver all over the world.
Orders are dispatched the same day when validated and paid before 9 am on working days.
Orders can be shipped via standard French Post (Colissimo) or express mail (DHL) according to the customer’s choice (shipping costs vary depending on the chosen provider):
|In France||2 to 3 working days*||1 to 2 working days*|
|In Europe||3 to 6 working days*||1 to 3 working days*|
In the rest of the world
|6 to 15 working days*||3 to 6 working days*|
*Average delivery time observed, this time does not take customs clearance into account (up to 15 days in some countries).
Thanks to our partner Colissimo (La Poste), we deliver to the address of your choice:
Your order is handed to you personally or delivered to your mailbox. If its size does not allow to deliver it to your mailbox, it will be made available in the post office to which you are attached. You have 10 working days from the arrival of your order in the post office to come and collect it. After that time, it will be returned to the sender. In any case, you will be informed by email before the delivery of your order.
Delivery to the post office:
You can choose the delivery place (without prior bill at home) among the 10,000 post offices available throughout Continental France. Once the package has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail. You can then pick it up within 10 working days. After this deadline, your package will be returned.
Delivery to Pickup locations:
You can choose one of the 7500 Pickup convenience stores near your home, work or holiday as Pickup location. Once the package has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail. You can then pick it up within 10 working days. After this deadline, your package will be returned.
Delivery to Pickup lockers:
You can choose one of 500 automatic withdrawal lockers to have your package delivered. Located on your journey (station, metro, parking, shopping centers ...), they are accessible 7/7 and 24/24 (except instructions subject to the schedules of shopping malls and transport areas). Once the package has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your package by SMS and e-mail. The latter will specify your withdrawal codes allowing you to withdraw your package during 3 business days. After this deadline, your package will be returned.
Home delivery by express mail:
Thanks to our partner DHL, you have the opportunity to get a quick home delivery. DHL delivers from Monday to Friday from 8am to 6pm. If you are not at home at the time of the delivery, you will find a delivery note in your mailbox, indicating where you can fetch your order. You can also plan a new home delivery. In this case, you have until 10.30pm to change the delivery date or our courier will come to your place the next working day.
Deliveries to the European Union and Switzerland are free of charge from 100€ with Colissimo.
Orders received before 9am on working days are shipped the same day and delivered in 48 to 72 hours in France, in one week in the European Union* and in other countries according to the deadlines of the Post Office in the other countries.
To find out about postal delivery times outside France, please go to the Post Office website.
For express delivery, we recommend a DHL shipment offered when choosing the delivery.
Any order placed from www.handpresso.com and delivered outside the European Union may be subject to taxes and customs duties, levied once the package reaches its destination. We have no control over these charges and cannot predict what they may be. For further information, you should contact your local customs office.
Note that we are not responsible for the non-delivery of the package if the delivery address is wrong or if we do not have the necessary and correct information. In case of incorrect shipping information, an additional 20€ charge for standard mail and 40€ for an express shipping will be billed. In case of cancellation of the order, these costs will be deducted from the refund.
Whatever the chosen delivery method, we send you a link to track your package online.
We recommend to gather all your products in one order. We cannot combine two orders placed separately and shipping costs will apply to each of them.
Box sizes fit perfectly and your products are properly protected.