Delivery*
free delivery
Deliveries to France and the European Union (EU)* are free to Chronopost 2Shop pickup points or Colissimo pickup points from €99.
for delivery before christmas
As the holiday season approaches, to ensure a first delivery before Christmas, please place your orders no later than the dates listed below.
Please note that these deadlines are indicative based on normal transit commitments communicated by carriers, and we cannot be held responsible for a delayed delivery.
All orders received before 12:00 are shipped the same day.
From 18/12/25, we commit to ship orders received until 14:00 on the same day.
For express delivery before Christmas, we recommend choosing Chronopost Express during checkout.
final order dates for delivery before christmas
To France:
Monday 22 December – 14:00 with Chronopost Express (we still recommend placing orders before Friday 19/12/25 – 14:00).
To Europe (EU):
Wednesday 17 December – 12:00 with Chronopost Express; for major European cities Friday 19 December 2025 – 14:00.
Outside Europe (EU):
Monday 15 December – 14:00 with Chronopost Express.
Please note that customs clearance times are not included in these deadlines.
We offer delivery to around 50 countries on our website.
To check your shipping cost, we suggest running a simulation directly on our website.
Shipping costs include preparation, packaging, and postage. They do not include any taxes that may apply in the destination country (outside the European Union).
shipping times
Parcels are shipped the same day for orders validated and paid before 9:00 on business days.
During the Christmas period, we will update this section to inform you of the maximum shipping times for a delivery before Christmas.
delivery times**
Parcels may be shipped via Chronopost, La Poste Colissimo, or Fedex, depending on the customer’s choice (shipping fees vary by provider).
These delivery times are indicative and based on business days from mainland France.
in france
- 2Shop Chronopost: 24h to 72h, usually 24h
- Chronopost Express: 24h before 18:00
- Colissimo: 48h
in europe
- 2Shop Chronopost pickup: 3 to 7 days depending on the country
- Chronopost Classic home delivery: 1 to 3 days
- Chronopost Express home delivery: 1 to 3 days
- Colissimo: 3 to 7 days depending on the country
more details on the different services
2Shop chronopost pickup in france
Choosing Shop2Shop gives you access to the expertise of Chronopost and a wide network of pickup points. Around 17,000 pickup locations welcome you to collect your parcel.
Shop2Shop delivers Monday to Saturday. Delivery within 24h to 72h (usually 24h).
The recipient has 7 days to collect a parcel. After that, it is returned to the sender.
- 14 days in Post Offices and Chronopost Agencies
- 7 calendar days in Pickup Relay points, returned on the 8th day
- 5 days in Pickup lockers
If a parcel is not collected in time, €10 shipping fees will apply for a new shipment.
If the selected pickup point is unavailable at delivery, the parcel will be available at another nearby pickup point. A notification will be sent with the new pickup address.
colissimo la poste
All parcels are sent with signature for better service.
chronopost classic europe
Delivery times vary between 2 and 6 days, and next-day delivery is possible for major European business centres.
chronopost express
Express delivery in 230 countries, in 1 to 3 days for main business centres, 2 to 5 days for the rest of the world.
Deliveries outside France by Chronopost are often handled by their local partner Fedex.
fedex international economy
- 1 to 4 business days in Europe
- 4 business days to the United States
- 3 to 5 business days to Asia-Pacific and the rest of the world
If a carrier is exceptionally unavailable for technical reasons, we reserve the right to replace it with an equivalent carrier in terms of delivery times.
the advantages with Handpresso
Whichever delivery method you choose, we send you a tracking link for your parcel.
We recommend grouping all your items in one order. We cannot merge separate orders and shipping fees apply to each order.
Box sizes are adapted and your items are properly protected.
customs duties
Any order delivered outside the European Union may be subject to customs duties or taxes applied when the parcel arrives in the destination country. We cannot be held responsible for these charges and we undertake no calculation or estimation. For more information, please check with your local authorities.
wrong delivery address or failure to collect the parcel
We cannot be held responsible for failed delivery if the address is incorrect or incomplete. In case of incorrect shipping information, €20 fees apply for standard shipping or €40 for express shipping. If the order is cancelled, the same fees will be deducted from the refund.
If you do not collect your parcel within the allotted time, €10 (standard) or €20 (express) re-shipping fees will apply, or will be deducted from your refund if you request cancellation.
* except Greece, Cyprus and Malta
** average transit times observed, not including customs clearance (up to 15 days in some countries)